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Frequently asked questions

If you have a different question to ask send it to support@plumsale.zendesk.com

Invoices

Can I use my logo on each Invoice?

Yes. You can upload your logo to Plumsale to use on each Invoice.

Can I change the starting Invoice number?

Yes. You can set the invoice reference number to any starting number.

Can I track time for time based services?

Yes. You can record all your billable time and charge rates for a customer and easily create an invoice to send.

Can I add information to an Invoice template so that it automatically appears on each Invoice?

Yes. It's really easy to add your own information to a 'template invoice' and have it appear on all your Invoices.


Plumsale Basics

What is Plumsale?

Plumsale is easy to use online software for small businesses. With Plumsale you can create and send invoices online and track your sales to keep customers happy and your cash flowing.

Do I need to install any software?

No. All you need is a modern web browser and an internet connection.

What type of support do you provide?

All support is via email each business day between 8am and 8pm Australian Eastern Standard Time (AEST). Our support email is support@plumsale.zendesk.com and each email is replied to within minutes.

Are there any contracts?

No contracts, just pay by the month or yearly and you can cancel anytime.

What type of businesses use Plumsale?

Plumsale is great for small businesses who need to create and send Invoices and track expenses.

My accountant or bookkeeper will want some data from Plumsale. Can I extract data?

Yes. It's easy to extract your business data and send it to your accountant or bookkeeper.

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